Watch tutorials, learn from our knowledgebase
or contact support for help with your domain name.
1. I'd like to find out the expiry date on a .com domain, how do I go about doing that?
Type in your query to our domain search form and press the blue button marked [Search]. If the domain is taken and active, the results that return will include a link to do a WHOIS query of the internic database, and that result will include the domain's expiry date.
2. I'd like to find out the expiry date on a .com.au domain, how do I go about doing that?
Following abuse of the database, the ability to view the expiry date has been removed from the .au. Expiry dates can now only be obtained by the Registrant. If you are a Registrant, and you have lost access to your expiry date, you can only obtain the expiry date from either your Domain Provider or your Domain Registrar.
3. My domain has expired. Can I get it back?
The answer depends on the type of domain extension and how many days since the domain expired.
In the case of a .com.au or .net.au domain name, they can be renewed a maximum of 90 calendar days before the expiry date, and 30 calendar days after the expiry date. Regardless of when the domain name is renewed, the new expiry date is automatically set to 2 years from the previous expiry date.
One a domain expires, it goes into a state called "Expired Hold" and the domain shows in the WHOIS as:
1. the domain gets removed from the DNS (i.e won't work on the internet anymore);
2. the domain cannot be updated;
3. the domain name can be renewed or transferred to another registrar
If a .com.au or .net.au goes exactly 30 days past the expiry date, it enters a new state called "Expired Pending Purge" and shows in the WHOIS as:
1. the domain name cannot be updated, renewed or transferred to another registar;
2. the domain name gets published on the official domain drop list, and exactly one day after it changes state to "Expired Pending Purge" ;
3. the domain becomes available for purge , and will be purged from the registry at the next purge cycle.
auDA Domain Renewal, Expiry and Deletion Policy (2010-01)
In the case of a .com domain, they can be renewed up to a maximum total of ten years at any time. If your domain is within 30 days after the expiry date, the domain is said to be in the grace period. While a domain is in the grace period, although the domain is expired, you can still login to your domain management account, and renew online.
If it is more than 30 days after the domain has expired, a domain goes into the redemption period. If a domain is in the Redemption period, the domain can still be renewed, but now it becomes a manual process at the Registry, and that becomes much more expensive.
4. What is the Redemption Period?
The Redemption Period is the window of time that the domain leaves the grace period. Each domain extension has a different redemption period.
The .com extension has a grace period of 30 days, a redemption period of 30 days, and a pending delete period of between 5 and 7 days where nobody can do anything with the domain.
5. How much is it to get my .com domain back during the Redemption period?
The current cost of a .com redemption is $175.00 that includes a 1 year registration fee.
6. Are the expiry dates listed in the WHOIS database correct?
Unfortunately, it has become apparent that some Registrars are generating false expiry dates in the .com WHOIS database. It is no longer possible to rely on the expiry dates being presented in the public database.