Policy/Legal - Delivery Policy

Whois® delivers on it's promises.

Effective on July 1, 2010

Whois® uses the eWAY Payment Gateway for it's online credit card transactions.

After ordering a domain name registration from Whois Pty Ltd. online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address).

Normally a confirmation receipt will be delivered within a few minutes of ordering.

Assuming your contact and domain registration eligibility details are all valid and can be checked by the individual Registry(ies) you choose for your domain, we will attempt to send your registration confirmation via email within 1 working day for .au domains, and 3 working days for .nz domains.

If you wish to query a delivery, please contact Support at help.whois.com.au.